Refund Policy

We take pride in the quality of our pasteurized eggs and processed meat products at Eraj Farms & Meats, and we are committed to ensuring customer satisfaction. If for any reason you are not satisfied with your purchase, we offer the following refund policy:

  1. Returns: We accept returns of unopened products within seven (7) days of purchase. If you would like to return an item, please contact us at erajfarmsnmeats@gmail.com or 0762817181 to initiate the process. Once we receive the returned product and confirm that it is unopened and in good condition, we will issue a refund for the full purchase price.

  2. Refunds: If you are not satisfied with the quality of our products, please contact us within seven (7) days of purchase to initiate a refund request. We may ask for details on the issue you faced with the product to improve our quality control measures. We will issue a refund for the full purchase price, minus any shipping costs, upon receiving the returned product and confirming its quality issue.

  3. Processing time: Refunds will be processed within five (5) business days of receiving the returned product. It may take an additional 3-5 business days for the refund to appear on your account statement depending on your payment method.

  4. Contact us: If you have any questions about our refund policy or would like to initiate a return or refund, please contact us at erajfarmsnmeats@gmail.com or 0762817181. We are committed to providing the best possible customer service and ensuring your satisfaction with our products.

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